Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Embark on a transformative journey with our Professional Certificate in Team Building in Tourism and Hospitality Customer Service. This dynamic course delves into key topics essential for success in the industry, offering a practical approach that combines real-world case studies with actionable insights. Learn how to build and lead high-performing teams, enhance customer service experiences, and navigate the ever-evolving digital landscape. Our program empowers learners to excel in the competitive tourism and hospitality sector, equipping them with the skills and knowledge needed to thrive in today's fast-paced environment. Join us and unlock your potential for success!
Embark on a transformative journey with our Professional Certificate in Team Building in Tourism and Hospitality Customer Service program. Dive into the dynamic world of customer service in the tourism and hospitality industry, where teamwork is essential for success. Develop essential skills in communication, leadership, and conflict resolution to build a cohesive and high-performing team. Through interactive workshops, case studies, and real-world simulations, you will learn how to create memorable experiences for guests and exceed their expectations. Join us and unlock your potential to lead and inspire others in delivering exceptional customer service in the fast-paced and exciting tourism and hospitality sector.
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Statistic | Value |
---|---|
Percentage of UK GDP contributed by tourism | 9% |
Number of jobs supported by the tourism industry | 2.9 million |
Career Roles | Key Responsibilities |
---|---|
Customer Service Manager | Manage customer service team, handle customer inquiries and complaints, develop customer service policies |
Guest Relations Coordinator | Ensure guest satisfaction, handle special requests, coordinate guest services |
Front Desk Supervisor | Oversee front desk operations, manage check-ins and check-outs, train front desk staff |
Concierge | Provide personalized service to guests, make reservations, offer recommendations for local attractions |
Event Coordinator | Plan and execute events, coordinate with vendors and clients, ensure smooth event operations |